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Passport Office Delhi Complaints & Reviews

passportindia.gov.in/AppOnlineProject/rpo/rpoPages/rpoDelhi/delhiRPO.html
2.2
Updated: Oct 31, 2023
Complaints 164
Resolved
72
Unresolved
92
Good! Passport Office Delhi values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Passport Office Delhi step up their efforts to fully resolve all complaints 👍
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Passport Office Delhi reviews & complaints(164)

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R
ruaanisha
from Delhi, Delhi
Oct 31, 2023
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My Payment to sbimops was successful but Passport application is showing it as pending

Payment Made on 9 Aug, 2023 at 12:40 PM.
Amount = 900
Mode - UPI
UPI ref no[protected]
Paid to = [protected]@sbi...
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K
kwasim546.wk@gmail.com
Oct 11, 2023
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Regarding issues passport

Hello,

I had applied for my reissue passport which I have lost on 23 August.But I haven’t received yet . It has been 35 days since I applied for my reissue passport and I already provide necessary documents.but it still showing processing. Iam a student and my studies is going on, So I need to go back as soon as possible. So please release my passport ASAP.
File number -AH[protected]
Date of birth[protected]...
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K
kwasim546.wk@gmail.com
Oct 11, 2023
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Regarding reissue passport

Hello,
Sir/Mam
I applied for reissue passport in tatkal service but I haven’t received yet. And I mentioned everything that when I came from United Kingdom on the day of 22 August in between travelling I lost my passport and I gave them every document they need even FIR of lost passport and it has been 35 days till today but I haven’t got my passport. Iam a student I need to go back because my studies are going on .So please...
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A
Akhil_Pm
Feb 6, 2023
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Closing the file for Passport

Respected Sir,
I hereby write this mail to close my file (File: DL[protected] with ARN: 22-[protected]. I previously applied for my passport at ITO Passport Office and I the application was objected as I was unable to provide the sufficient documents while police clearance as my current address and permanent address where not matching.
So kindly close my file to continue my process in PSK Kozhikode office....
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K
KumariKomal
from New Delhi, Delhi
Nov 16, 2022
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Passport not processed in last 6 month | RPO delhi assured to process in a week on 1st November 2022

Hello,

Its been 6 months and my passport is not processed. Sending multiple mails daily to get an update, i booked appointment for enquiry for 1st November and i got surety to process it in a week.

My and my husband, s passport status changed to ‘ being reviewed at RPO’ and no updates received till 15th Nov. Then my husband sent emails to grievance cell and his passport got processed and not mine.
br...
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R
rajkumarpatel@yahoo.com
Aug 4, 2022
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Passport office not issuing noc for Indian passport surrender certificate

My Indian passport was impounded fool lowing matrimonial cases. All my cases have been quashed by Chandigarh high court and closed. Consulate in Birmingham have requested RpO Delhi twice for noc with electronic copy of quashing and case closure documents. There have been no response from RPO Delhi so far....
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M
Mamta Dhot
Jul 19, 2022
Jul 21, 2022
This thread was updated on Jul 21, 2022
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Passport queries

Address: Gurgaon

Hi
My name Mamta Rani. D. O. B. 24/04/1994 .File DL[protected]
I had applied for passport on 31st May but my passport has not come yet.please tell me why my passport is under review. And tell me, if I want to come again for verification, then where should i come delhi passport office /gurgaon passport office /chandigarh passport office. I’m so confused where I need to go. It's been 1.5 months since I applied for passport....
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R
Ravikumar9990
from New delhi, Delhi
Jul 6, 2022
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Not releasing my passport

Address: New Delhi

My name Manohar Lal, age 70 years. I have applied for my passport on 5th July 2021, DL:[protected], ARN No. : 21-[protected]. They are not giving me a valid reason for not releasing my passport. I have been called twice for this issue and went back empty handed. I have an urgent work and hence need my passport as soon as possible. This is not acceptable as they are not giving me a reason. For an aged person like me its very difficult to...
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S
Sh@rm@20
Jun 30, 2022
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Not picking the call or replying to mails

I'm trying to call RPO delhi since 2-3, days and also mailed them regarding my inquiry about my passport application closure letter, my passport application has been closed a week ago but i didn't receive closure letter yet, and didn't have any update regarding the same!! I want to apply again for the new passport but due to closure letter I'm not able to, now they're not receiving calls or replying to mails!! Please help !! As it's very...
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S
sarabjitk
from mohali, Punjab
May 24, 2022
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Regional passport office not forwarding my file for police verification

I FILED COMPLAINT AT www.passportindia.gov.in under grievance and feedback two times.my Service Request No.[protected] which they marked as resolved already but in attached file you see that nothing is solved yet. i called at[protected]customer care )they are also not forwarding my call to some senior so kindly look into my matter and resolve it as soon as possible. I am already so frustrated due to this....
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D
Dks22
from Delhi, Delhi
May 2, 2022
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Passport issuance

Address: Ground floor, Vivekanan marg, Bhikaji Cama place, Rama Krishna Puram, New Delhi-110066
Website: portal1.passportindia.gov.in/AppOnlineProject/user/userLogin

I applied renewal of passport for my daughter Nitya DOB[protected] on[protected]. Till now her file is still under review with RPO, I raised a grievance to RPO ''[protected]'' on[protected]; which also went on pending even after due date; no action from RPO on this. I wrote a number of times to RPO, made multiple calls on all the number provided on their website but all in vain; no response from them. Whenever we call their call center they...
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N
nck0099
Apr 23, 2022
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Not getting appointment in RPO Delhi Trying from last 15 DAYS

Due to some reason my passport is on hold at RPO Delhi and they asked me to Visit for Query.
From last 15 days I'm trying to book an appointment but always slot are full and I'm unable to take the appointment.I'm living 800KM away from Delhi, Please help to to get the future appointment so that I can plan my travel accordingly.
File Number:DL[protected]...
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A
abhilovcs
from Gurgaon, Haryana
Mar 17, 2022
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Not able to book appointment

Address: RPO Delhi

HI am not able to get appointment for enquiry at RPO Delhi.Need to give explanation regarding address issue....
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R
ruchika marwah
Feb 27, 2022
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Not getting appointment in RPO Delhi

Address: Delhi

My daughter's passport is under query from RPO Bikaji Cama Place. I m not getting date to Visit. I have also sent mail on Rpo.[protected]@mea.gov.in but have not received reply. Please help me to get appointment in RPO after 2 pm if possible.

Thanks and Regards

Name: Kaashvi Marwah
ARN No. 21-[protected]
File No. - DL[protected]...
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V
Vineethv83@yahoo.com
Feb 23, 2022
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Enquiry appointment

Address: Dwarka sect 23

Not able to get enquiry appointment in RPO NewDelhi. Even though I try daily in the prescribed time given in the website. Kindly help me to get get my passport. Don't known whom to seek for help...
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V
Var02031980
Feb 23, 2022
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Too much delay in process and no status update

Hi Team,

I have an Indian passport and applied for a re-Issue of Passport due to a change in Birth Place Name.

File No: DL[protected]

Two appointments I had made for this re-issue
1. With Passport Office - RK PURM
2. With RPO Passport Office Delhi

Even with full required documents as per law to change the wrong birthplace.
(Birth certificate by Gram Panchayat...
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B
BhavyaMehra321
Feb 1, 2022
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Passport not received - RPO

It is been 1 year almost (application date:15.03.2021) since i have applied for passport. The process of verification has been done successfully. The status is showing as "Passport application is under review at Regional Passport office". My File number is DL01C[protected]. I had also raised the complaint on Passport portal, they were saying that passport is received undelivered and take online appointment before visiting RPO but i am not...
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G
Gouravpaul
from Karnal, Haryana
Nov 25, 2021
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Not update tracking

Address: Delhi rs tmo

My parcel has been dispatched from NEW DELHI RS TMO on 23th nov, 2021 and it should reach me by now but THE TRACKING HAS NOT BEEN UPDATED SINCE THEN. It's been 2 days till then and there's no update on the tracking. Kindly update the tracking details. My tracking consignment no. is PP[protected]IN. Pls solve this problem, as I'm at a loss for not getting my study materials on time!!...
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N
Nirbhay Singh
Oct 30, 2021
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Request to re dispatch my passport

Address: Andour Heights, M-66, Sector - 71 , Gurgaon, 122018

Respected Sir/Madam,

I am Nirbhay Singh s/o Mr. K. D. Singh, my passport delivery number was DL[protected] and passport number U5480570 returned back to passport office on 10/07/2020 as i was in my home town . Now i am back so request you please re dispatch my passport.

Regards,
Nirbhay Singh...
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B
BrijMehra
from Delhi, Delhi
Oct 13, 2021
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APO (Escalation) not approachable at RPO Delhi Delhi

Address: C-5 ,Anand Niketan,New Delhi 110021
Website: www.passportindia.gov.in

Passport Seva kendra, Herald House ITO advised me by their Acknowledgement letter dr 11th Oct2021 to contact APO (Escalation )at RPO, Bhikaji Cama Place New Delhi for further processing of my application for renewal of Passport.When I went to meet d said RPO on 12th Oct, I was denied entry by d guards outside d building on d ground that I had not an online Appointment Letter n I found that such letters r issued only on a fresh application...
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