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Passport Office Delhi Complaints & Reviews

passportindia.gov.in/AppOnlineProject/rpo/rpoPages/rpoDelhi/delhiRPO.html
2.2
Updated: Oct 31, 2023
Complaints 164
Resolved
72
Unresolved
92
Good! Passport Office Delhi values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Passport Office Delhi step up their efforts to fully resolve all complaints 👍
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Passport Office Delhi reviews & complaints page 4

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D
Daisy Arora
from Nagpur, Maharashtra
Aug 21, 2017
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in human nature and behaviour of your employee (pawan gupta)

Address: New Delhi, Delhi, 110084

I went to mr. Pawan gupta passport officer in shalimar bagh branch with some queries related to passport appointment. His behaviour was very rude and ignorant. He is very inhuman towards others. He does not know how to handle queries and is just coming to pass his time and to get monthly salary. He has no right to insult someone like this. Please take some action and do the needful....
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K
Kanu Saxena
from Delhi, Delhi
Jul 12, 2017
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Inconvenience at passport office faridabad branch

Address: Faridabad, Haryana

Hello sir/ma'am
I have applied for my son's passport and today was his verification date. He is a minor and according to ur site details it is clearly written that for minors both or either parents passport is required and the one person verifying those documents told me to bring passport of both parent even though i showed him the clause on ur site. He was not ready to understand.
It is very difficult to carry a small child...
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A
areyou
from Gurgaon, Haryana
May 26, 2017
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Payment

Address: New Delhi, Delhi, 110018

Hi,

I writing this email regarding my passport I have applied my online passport before 1 months before i have submit all details with a proper manners.

After that I have paid all amount against to apply my online passport which is amount Rs. 1512.75/- and may payment was reduced from my PNB bank account in new Delhi.

I am very upset about that i have call so many time in passport office and also...
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M
Misha Johar
from Faizabad, Uttar Pradesh
Feb 8, 2017
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I have not received my passport

Address: New Delhi, Delhi
Website: Misha05leo@gmail.com

My passport no.-DL[protected] from last 1year i dnt have any update on my passport..police verification done in the month of sep but afterthat i didnt receive any update on it..even i contact that police office so many times but he didnot pickup my single call..i applied in 2015 sep for the same..but till date i dont have a single update on it. Kindly help with the same because i dont know what govt or passport officers are doing even i...
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P
PrAt BhaRd
from Gangtok, Sikkim
Sep 13, 2016
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Passport not delivered

Address: 110029
Website: passportindia.gov.in

I got the passport status that they failed to deliver my passport as i was not available. To my surprise, i didnt recieve any call regarding the delivery and i havent recieved my passport till date and as per the last suggestion by the passport official i went to the Regional Passport Sewa in Bhikaji Cama Place and i wrote an application too to re-dispatch the passport. They assured that i will be getting on Saturday (3rd Sep, 2016) or maximum...
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S
Sameer Kapur
from Delhi, Delhi
Apr 26, 2016
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Police verification not reached passport office

Address: New Delhi, Delhi, 110064

Hi, I am Sameer Kapur
Me and my wife and our 2 children had applied for passport in New Delhi at shalimar palace on 10-Apr-2016. Our Police verification done on 17-Apr-2016, By Police person. On Passport status online and I found that Passport office is waiting for Police verification report. ...
Please help me to get the passport.
Thank & Regards...
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M
monumohit
from Delhi, Delhi
Dec 29, 2015
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Delay passport

Address: 110032
Website: online

Sonal Sharma 12/07/1995 DL[protected] [protected]@gmail.com Maine 8 maine phle passport ke liye apply kiya tha abhi tk banke nahi aya hai aur mere sare document complete hai jb bhi passport office gaya tbhi yahi kehte hai 10 din main aa jayega aur online status chk karta hun status ek hai jo 2 mahine phle status tha aj bhi wo hi hai SIR APSE REQUEST HAI PASSPORT BANWA DIJIYE mohit sharma [protected]...
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J
Jk Gupta 1985
from Gurgaon, Haryana
Nov 6, 2015
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Delay in passport processing

Address: New Delhi, Delhi, 121004
Website: PASSPORTINDIA.GOV.IN

My wife (umang gupta) has applied for renewal of her passport for change of address. Her file number is dl[protected] which was deposited on 17/09/2015. Till date online status is coming (passport application has been submitted along with applicable fees & supporting documents). She has given all documents required by the officer. Now we are following up regularly following up with them their no proper response from passport office (ito...
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A
alksin77
from Pilibhit, Uttar Pradesh
Sep 27, 2014
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Delay in processing of passport due to ignorant nature of the police headquarters

Address: New Delhi, Delhi

I applied for my passport on 29th September and had given three addresses since in the past one year, I had changed 3 residence, the current being in Delhi and the other two in Pune. Police verification in Delhi was carried out within a week and the file was forwarded to Pune. Since I do not reside there Anymore, my family members completed the formalities of one of the places and were given assurance that the file will be forwarded to the...
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C
ChristineD
from Delhi, Delhi
Sep 10, 2014
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Status of police Verification

Address: New Delhi, Delhi

Dear Sir, Ref File no. DL[protected] Passport No Z2099477 I have received my passport 2 years ago, however by the time of police verification in Delhi, i had moved to mumbai. I visited the Delhi RPO, they told me to reapply for verification giving my mumbai address. The officer came to my mumbai address and has verified. I would like to know if verification is position, i plan to travel abroad in November. Please urgently advise....
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R
ravinder dhawan
from Delhi, Delhi
Mar 16, 2013
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Resolved

DELAY IN RENEWAL OF PASSPORT

Address: South Delhi, Delhi

REGIONAL PASSPORT OFFICE DELHI- ANKITA DHAWAN
FILE NO.DL01W -[protected] DATED 22/10/2012 APPLIED FOR RENEWAL/CHANGE IN SURNAME - POLICE VERIFICATION DONE
PASSPORT NOT RECD TILL DATE
ALSO APPLIED FOR DAUGHTER AANYA DHAWAN PASSPORT VIDE
FILE NO,DL01W[protected] DATED 11/12/2012 - POLICE VERIFICATION
DONE PASSPORT NOT RECD TILL DATE



RAVINDER DHAWAN (FATHER OF ANKITA DHAWAN)br...
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R
ravinder ses
from Paonta Sahib, Himachal Pradesh
Nov 9, 2012
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passport not received after 15 months

Address: Faridabad, Haryana

Sub-Regarding Delay in despaching Passport

File Reference Number : H[protected]

Sir/Madam
I have applied for passport in August 2011 in delhi office but still I have not get my passport. Every time when I check my status it shows the following status from last 12 months.

police report is clear, application is under process

but still I haven’t received my Passport. I have done...
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A
abishekmaggo
from Gurgaon, Haryana
Sep 19, 2012
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Police Verification

Address: West Delhi, Delhi

Dear Sir/Madam,

I had applied for re-new of my passport in Delhi Shalimar Bagh office (File no DL[protected] dated[protected] under tatkaal process as My passport is getting expired next year May 2013, also got my spouse name added in the passport & applied for ECNR status as well.
Also my wife applied for renew her passport with services: addition of spouse name, change of surname, change of address.
For...
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S
SATISHRAJORA
from Gurgaon, Haryana
Aug 23, 2012
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PCC IS NOT ISSUED

Address: Faridabad, Haryana

SIR I NEED MY PCC FOR KWUIT URGENTLY I SUBMIT MY APPLICATION ON 9/09/2012, AND THEY GRANTED IT ON 13/09/2012, MANY TIME I GO TO THERE THEY DONT NO THE TIME PERIOD OF ISSUE PCC...
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K
kdebjyoti
from Mumbai, Maharashtra
Jun 22, 2012
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Passport not issued police verification pending

Address: South West Delhi, Delhi

Sir,

I have applied for passports vide file nos DLHW10971111 DOB 19.10.2000 and file no DLHW10971511 DOB 11.02.1974 however till date no police verification took place. Kindly expedite...
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M
manjumodi12
from Gurgaon, Haryana
May 20, 2012
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Passport not delivered or status updated

Address: Delhi

I applied for passport on 21st Feb 2011 File ref no. DLH-A012011. During 1st police verification I was out of station but my sister showed enough documentary evidence to the official. Still verification status was set as incomplete. I re-submitted 3 PP form to RPO on 9th Feb 2012. Police verification was completed on 23rd Feb 2012. However, I have neither received the passport yet not the status on passport portal has been updated. I have...
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J
jess1981
from Noida, Uttar Pradesh
Apr 19, 2012
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Resolved

Delay in renewing of passport

Address: Gurgaon, Haryana

Dear Sir,

I had applied to renew my passport on 26/09/2011. Subsequently I was issued file no. DLH-D004343. Police verification happened after 15-20 days which was clear. After sometime status of application changed to "Police Report is clear application is under process". This has been status till date. I have filed an RTI on 21/03/2012, there has been no action on same. If the Police report is clear then why is...
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V
vkjxyz
from New Delhi, Delhi
Apr 15, 2012
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NON RECEIPT OF PASSPORT

Address: North West Delhi, Delhi

MY NAME IS VIRENDER KUMAR JAIN.I APPLIED FOR PASSPORT ON 25/07/2011 AT RPO PITAMPURA, DELHI.MY FILE NO.IS- Z072931 AND KEY NO.IS-[protected] .MY DATE OF BIRTH IS 01/03/1960. I HAVE NOT RECEIVED THE PASSPORT SO FAR. I HAVE VISITED BHIKAJI CAMA PLACE OFFICE MANY TIMES . THEY ALWAYS KEEP MY APPLICATION AND TELL THAT YOU WILL GET THE PASSPORT WITHIN 15 DAYS. BUT TILL NOW I HAVE NOT RECEIVED THE PASSPORT.I AM A GOVT UNDERTAKING EMPOLYEE AND ALL...
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A
aanshy_88
from Hyderabad, Telangana
Apr 9, 2012
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passport delay

Address: Delhi

This is Anshul Jain.
I applied for a Passport on 09-JUN-2011 ( File No : DLH-Z[protected]. My D.O.B is 07-DEC-1988. The RPO website shows this status for the last 6 months "Police Report is clear, Application is under process". I visited the passport office many times but nothing is happening. Also,I sent an complaint mail regarding this but no one seems to be ready for taking a action.
Please do something needful...
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M
manishgupta74
from Hyderabad, Telangana
Apr 5, 2012
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passport not received

Address: Delhi

Dear Sir, I have applied for a passport on 15.9.11 wide file no. D004159 key no,[protected]. after checking the status online it shows POLICE REPORT IS CLEAR. APP IS UNDER PROCESS. from last 6 months . i have sent a complaint on 8.2.12 ( ref id=[protected]) but i have not yet received any answer. Please take necessary action to get my passport as soon as possible. THANKS ...
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