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Pavers England Complaints & Reviews

www.paversengland.com
2.2
Updated: Jan 10, 2024
Complaints 138
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59
Unresolved
79
Good! Pavers England values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Pavers England step up their efforts to fully resolve all complaints 👍
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Pavers England reviews & complaints page 3

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S
srinulatha
from Hyderabad, Telangana
Mar 28, 2019
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shoes damage

Address: Plot no 147&148,Shrisivasai hilltop,Flat no 4B,Prashant hills colony,Raidurgam,Hyderabad -500008,India, 500008

I have purchased pavers england shoe in tirupati airport shop on 17.02.2019 hsn code 64029190. Purchased shoes bottom got damaged

Purchased shoe has one year warranty i am trying to contact unable to reach. Inorbit hyderabad shop closed.

I request to replace shoes suggest whom to contact.

Address

Plot no 147&148, shrisivasai hilltop, flat no 4b, prashant hills colony, raidurgam,...
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R
R_aj
from Ahmedabad, Gujarat
Mar 27, 2019
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soles of the shoes got cracked and split across the instep

Address: Ahmedabad, Gujarat

I have purchased shoes on 11th september 2018 from one of the showrooms of pavers england. I have paid rs. 2999 for the shoes. Few days back soles of the shoes got cracked and split across the instep. When i approached the salesman at the showroom, he carelessly argued that they are just service provider and need to contact their customer care number and email. I call their customer care which got unanswered even after several attempts. I...
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M
Mukesk Bairva
Mar 20, 2019
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damage shoes

Address: D-322, Dabua colony , NIT, Faridabad, Haryana, Faridabad, Haryana, 121001
Website: Wecare@paverengland.com

Sir,
I am brought a shoe from patna airport outlet shop from oct. 2018. Which damage upper and insole totaly. Upper lather un pasting and latger also melting around pasting area.
I am contact at patna airport outlet shop. They are telling to me for register complain. Please repair/replace
Regards
Mukesh
[protected]
[protected]
+[protected]...
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H
H Hema Latha
Mar 17, 2019
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sandals replacement jpri

Address: Chennai, Tamil Nadu

Hello
Greetings!
I have bought a pair of pavers england in ea mall on chennai on dec. 2018 in a sale, having great faith in the brand. I could use them hardly for 15 days. If you knew these are not usable, you shouldn't have sold them. I visited your shop. It was of no use. I hope you will take action to refund or replace them.
Regards
Hemalatha...
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S
Sheru jain
from Kolkata, West Bengal
Feb 15, 2019
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stones missing from slipper pair

We would like to inform you that few stones are missing from the flowers in the slipper pair. We have brought it from guwahati airport, bill number being 180/589 dated 16/05/2018. Item description below tp7 105 beige 6 (39). Being such a repututative brand it is surprising to see such a thing happening in the brand. We request for a replacement of the slipper as a resolution of the same...
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U
udai agarwal
from Allahabad, Uttar Pradesh
Feb 5, 2019
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sole pasting of shoe came out.

Address: Lucknow, Uttar Pradesh, 226023

I have purchased the shoe on 23 april 2018, from your outlet at ranchi airport, the billing was in the name o[censored]dai Kumar Agarwal. The pasting of shoe has come out already in few months, I live in lucknow but i you dont have any outlet here, kindly help me in getting my shoe repaired, i have asked at your outlet in patna, they have suggested me that i should file the complaint online and your representative will collect the shoe from my house...
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S
Sudha Deora
from Anand, Gujarat
Jan 18, 2019
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purse

Address: Mumbai City, Maharashtra, 400097

I the undersigned had purchased a purse from your oberoi mall store goregaon east, the purse was defected so the concerned shop altered the purse but damaged it at the same time n now m not getting any response from their end. Didn't expect such a service from such a good brand. Please look into the matter n please give me the refund. Please give me some response....
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L
L.d. Narula
from Badhni Kalan, Punjab
Jan 11, 2019
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quality complaint

Address: Ludhiana, Punjab, 141002

Dear sir
This is to bring it to your kind attention that i purchased 3 pair of shoes on 21st of november from your goa airport. Photos of the design purchased are attached. But i am sorry to inform you that one of the pair has shown the signs of wear just after 3 days o[censored]se and looks very shabby to use it. May i request you to please guide me how to get it's replacement or refund etc or what ever is your policy.
With warm regardsbr...
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L
lupeman
from Chennai, Tamil Nadu
Dec 31, 2018
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inferior & substandard quality of handbag

Address: Chennai, Tamil Nadu, 600017

I had bought a ladies handbag from bhubaneswar airport pavers england shop about one and half year back.

The bag outer material started peeling within six months itself. Then with in couple of months, it started peeling from all places and falling in powdered condition. The bag is now in an unusable condition and ashamed to carry in public places.

The quality is so much inferior that even the handle is broken....
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V
Vikki Dang
from Surat, Gujarat
Dec 28, 2018
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price difference

Address: Mumbai City, Maharashtra, 395007

Hi Team
Today Bought a pair of shoes from Pavers England company outlet at mumbai domestic airport attaching the bill copy a sale tag was attached with the shoes and I was told that the discount is 30% on it but after surfing on the website of Pavers England the same pair is on 50% discount need to know the reason for the same.
Don’t expect such from a company like Pavers.

Looking for a positive Reply.Thanks...
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C
charlierose
Dec 28, 2018
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toe post sandals

In march 2018 i bought toe post sandals at colombo airport. After wearing them twice one of the toe posts pulled out of the sole so i was unable to wear them. After contacting pavers i was told to email a copy of the receipt and a photo showing the damaged sandal. This was done on 30/7/18. I have not heard anything in response despite my sending several follow up emails. Please advise...
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R
rajeshmak
from Chennai, Tamil Nadu
Dec 26, 2018
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status update for online order on https://paversengland.in/

Address: Thane, Maharashtra, 400101
Website: paversengland.in

Hi,

I ordered a pavers mens formal show (Sku[protected] online at paversengland.in website on dec 22, 2018

Order #[protected].

I have made the online payment, there has been no status update of the order in the past 5 days.
I tried calling the[protected]No does not exist) and also emailed to [protected]@paversengland.com, however havent' recevied any response as such.

I...
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R
Ravina Dhoot
from Mumbai, Maharashtra
Dec 10, 2018
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shoes repair - damaged one

Hi.. I have bought shoes. They got damaged. I gave the same to the pavers store located at phoenix mall lower parel mumbai. But i am very disappointed on the feedback received and the way it communicated. I expect suitable actions will be taken. Awaiting your positive feedback.
Atleast the repair service should be provided.

Let me know if any further details are required....
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N
Nesy
from Tellicherry, Kerala
Dec 10, 2018
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handbag peeling off

Address: Kannur, Kerala, 670012

I had bought a handbag of yours from chennai and now it's peeling off..in fact the outer part is powdery now. Kindly tell me, where it can b send for a replacement or repair as it's one of my favourite bags. At present i'm residing in kerala.
I really want it repaired ibfact replaced as soon as possible.
Hoping for a positive reply as soon. As possible...
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Y
yazdib77@gmail.com
from Mumbai, Maharashtra
Sep 26, 2018
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leather texture differs on pair

Address: Mumbai City, Maharashtra, 400036

Please refer to my complaint registered with your Lower Parel Phoenix store vide Tkt No: 26708 dates 26/09/18. I don’t want to put my review or complaint on your web site as I am using Pavers Shoes since last more than 5 yrs and all at home are very happy. This is one incident where by mistake the same is delivered to me.
The store has the photos also and the pair is delivered to them for exchange which is bought just less than a...
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V
vkairiene
Aug 26, 2018
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ripped shoes

Hello.
I bought shoes (Sketchers) from pavers in stevenage on 30.06.18. After a few weeks of wearing them, one of the shoes ripped at the toe. They have not been used every day and sketchers are meant to be long lasting shoes. Still have a receipt and the box.
I'm not happy with this so can i have a refund or claim my money back. So can i take them back to the shop?
Kind regards
Virginia...
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S
Sneha Sodhani Dhoot
from Jodhpur, Rajasthan
Aug 21, 2018
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I'm complaining about being sold two different shoe size of the same pair of shoes

Address: Jodhpur, Rajasthan, 342001

Pavers england customer care department.

Sir,
We are residents of jodhpur, india and were visiting srilanka. On our way back we had bought a pair of flip-flops of your brand on the 16th of august, 2018 at sri lankan international airport. Upon returning home it came to our notice that the flip-flops were of two different sizes, one from the pair was size 38 and the other size 39.

Details of the purchase...
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S
sndhal
from Delhi, Delhi
Aug 7, 2018
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refund problem for cancelled orders

I had placed two online prepaid orders as detailed below :
Order no : pav5093 of rs 1450/-, this order was cancelled by the company.
Order no : pav5097 of rs 2000/-, this order i had cancelled by me by not accepting the delivery.
Even after repeated reminder i have not received the refund for above two cancelled orders.
May kindly refund me the amount (Rs.3450/-) at the earliest
My contact details :
Sribanta...
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P
Psp2325
from Mumbai, Maharashtra
Jun 15, 2018
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mumbai t2 pavers - didn't received the courier yet for pune

Address: Pune, Maharashtra, 411028

Hi, i shopped at mumbai terminal t2 on pavers england two men shoes. We took one with us and we asked for another to courier at our pune home address. And we didn't received the courier yet and no information on that at all. Unfortunately i have lost my wallet and with that lost the receipt details so can't call to store and check on that. Tried to find the number but no where it's mention. Please help me to get my courier or atleast give...
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P
Prasad0913
from Mumbai, Maharashtra
Jun 1, 2018
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shoes sole got separated

Address: Thane, Maharashtra, 400606

My friend bought pavers leather shoes (Brown) from your shop from viviana mall, thane & he gifted me that shoes. Currently that shop has been closed. I have hardly use that shoes but it’s sole got damaged (Separating) and stitches of thread coming out. It is to request you, please consider my request and give me solution for this. If you have service or replacement centre then let me know

Regards,
Prasad chavanbr...
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