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Pavers England Complaints & Reviews

www.paversengland.com
2.2
Updated: Jan 10, 2024
Complaints 138
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59
Unresolved
79
Good! Pavers England values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Pavers England step up their efforts to fully resolve all complaints 👍
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Pavers England reviews & complaints page 5

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S
Spina Shah
from Vadodara, Gujarat
Aug 23, 2017
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complaint for poor quality of handbags material

I purchased a handbag of rs 4000/- at inorbit mall, vadodara outlet.

I have always found your products to be good and it surprises me that such unfortunate incidents has happened.

The bag did not perform as expected,
1) there was some issue with the zip of the bag which eventually i got replaced after two and half months of complaint (Mid of jan'17).
2) again after 3 months (April'17) of replacement,...
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Deeni
from Vadodara, Gujarat
Aug 21, 2017
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poor customer care service

Address: Vadodara, Gujarat, 390002
Website: Paversengland.in

I have placed an order for two footwears via their website.
One footwear which was delivered (Order number[protected], i wanted to request a change in size. As per stated rules i was supposed to inform within 72 hours of receipt. But unfortunately no one is answering their customer care number and no acknowledgement of receipt of email as well.
The other order for footwear was cancelled from their end due to lack of availability...
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N Thomas
from Bengaluru, Karnataka
Aug 20, 2017
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sub standard pair of women's sandals

Address: 560005

When i was at kochi airport in june 2016, i bought 2 pairs of sandals from pavers england there. I started using one pair quite regularly and within a matter of few weeks the elastic on the sandals became so bad that i couldn't use it at all. The elastic used on it must be of a poor quality, otherwise this would not have happened.
As i live in bangalore, i tried contacting pavers england here but of no use.
Please look into...
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S
sachinsharma1982
from Bengaluru, Karnataka
Jul 16, 2017
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substandard quality handbag

Address: 560048
Website: www.paversengland.in

I purchased pavers handbag from phoenix marketcity-bangalore store in feb'17 for my wife from fresh stock. While she didn't used it till may, it started scaling. We have no issues in 2 pairs shoes bought from same store. I have complained in store 3 months back and following up, but no response. Please help in mending/replacing the defective piece....
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R
riyaz_feb27
from Chengalpattu, Tamil Nadu
Jul 6, 2017
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New slipper less than a month old and the leather is torn.

Address: Chennai, Tamil Nadu, 641014

I bought 2 slippers from chennai airport on july 13th from chennai airport. It just been about 20 days and one of the slipper is torn where the leather bends, i have hardly worn it 4 times. I informed the store staff about it and have sent the pictures. Its been three days and the store people are not responding. I think the slipper is about 7000 rs. Kindly do the needfull. This is the first time i got slippers from pavers and they told me...
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S
Shanu8088
from Gurgaon, Haryana
Jun 14, 2017
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Delivery status

Address: New Delhi, Delhi, 110019
Website: paversengland.in

I had ordered online ladies wedges on 12th june 2017 through the official website of pavers england and had made a credit card payment for the same. Order no.[protected]

I have not yet receive any docket number about dispatch.

Their customer care helpline does not work nor do they response to emails.

This is utterly ridiculous as there is no way to get in touch with them.

Kindly...
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S
Sallymac
May 4, 2017
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Incorrect price advertising

Address: Pl9 7dy

Brochure received advising 30% off all shoes in brochure. All shoes marked down accordingly. When tried to order was advised the prices were wrong and therefore have to pay higher amount. Trading standards advised that where mistake is not obvious as in this case that shown price should be honoured.
Brochure also showing incorrect RRP based on what can aldo be seen on internet. Just want to buy the shoes at stayed marked down price....
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Priyanka Singla
from Panipat, Haryana
Apr 17, 2017
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No point of contact to place request for refund

Address: Chandigarh, Punjab, 160030
Website: www.paversengland.in

Dear concerned official,

I had ordered online blue colour ballerina, article code HLLFS6106, size 40 for rs 2499/- from pavers England India with head office at Bhiwandi. Invoice dated 13/4/2017.( order no. [protected])

Unfortunately on receiving the parcel, i have a size and fitting issue with the pair received and I didn't like them either.

I want to return the product unused, and in the...
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Shruti Eswaran
from Mumbai, Maharashtra
Apr 15, 2017
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Ladies chappals

Address: Mumbai City, Maharashtra, 400055
Website: Consumer complaint site

I had purchased red chappals from Ahmedabad airport store on December 25th 2016.

I have used the pair only 3 times after that

Last evening the leather covering near the toe area has opened out revealing a white patch in that area

I would like to know how to go forward on this issue as I am highly disappointed with the quality of the chappals....
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G
g Google
from Mumbai, Maharashtra
Mar 27, 2017
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Substandard quality

Address: Mumbai City, Maharashtra, 400064

A look at the number of complaints on this page and the response rate establishes the fact that Pavers England does not bother to resolve consumer complaints I am letting the picture below do the entire talking. One is a bag I purchased from a strret vendor 7 years back, the other is a Pavers bag barely a year old! Surpirsed???
Says a lot about the price v/s quality delivery of Pavers (of course, their dismal customer care is another...
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M
Murali krishna bayana
from Bengaluru, Karnataka
Jan 30, 2017
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We want to know the delivery status of a placed order.

Address: 520010

Hi, I have placed an order for Men Slippers worth for Rs. 2999/- on January 25th at 5: 47 P.M through your official website only. My order number is #[protected] and it is having another number i.e., SKU:[protected]. And we gave the COD option ( Cash on Delivery). There is no problem yet now. But please tell me the delivery date that is when will it deliver to our address. We are much awaiting for your reply....
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Vimal Gandhi
from Surat, Gujarat
Jan 24, 2017
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Shoes torn within six hours

Address: 395002
Website: Indian Consumer Complaints

I purchased shoes of pavers england from t2 mumbai international terminal
Vide bill no.604849 on 18.01.17, time :11.30.17 am worth rs.7400

As soon as i reached thailand shoes were torn. I live in surat, gujarat. Today i came back to my place. I need refund of the amount i paid.

Thanks

Vimal gandhi
+91 [protected]
E-mail : [protected]@suratdreams.com...
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S
swati0009
from Mumbai, Maharashtra
Jan 13, 2017
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Order No 10001565

Website: paversengland.in

I had ordered for online ladies shoes on 07th Jan 2017 through the official website of Pavers England and had made a credit card payment for the same.

I have not yet received delivery of this order for shoes purchased online through their official website paversengland.in

Their customer care helpline does not work nor do they respond to emails.

This is utterly ridiculous as there is no way to get...
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A
amitraval
from Hyderabad, Telangana
Jan 11, 2017
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Complaint about the delay or exchange of shoe

Address: Mumbai City, Maharashtra, 400063
Website: NA

I bought shoe from Pavers and within few days heel of the shoe came out when I was crossing the road. So take the heel which was removed from show and gave the same to Pavers showroom Oberoi mall goregaon east Mumbai from where I bought it. After few days it again came out and it was very embarrassing in office to handle it. Hence I gave back the same to Pavers showroom Oberoi mall goregaon east Mumbai to exchange the same and they reverted...
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Samirkharpatil
from Bengaluru, Karnataka
Jan 3, 2017
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Delivery of shoe

Address: Raigad, Maharashtra, 410206

I have ordered 2 pairs of shoes of pavers england shoes on pavers englands official online on 15 th of December.and i Make online payment.They delivered only one pair of shoe on 22 nd of December and they send me the massage for confirmation of another delivery but after 15 days not delivered yet now they don't even reply of email and calls from last 15 days ( my undelivered order no is[protected]...
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M
mayankbsf
from Gurgaon, Haryana
Dec 28, 2016
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Delivery pending from 2 weeks

Address: New Delhi, Delhi
Website: paversengland.in

I placed an order for shoe accessory with order id[protected] on 16th dec and still i have not received my packet. Courier company told me that company has asked us to deliver this packet on some other address. In short i haven't got my packet.

Company's customer care number does not work. Mails are un answered. I don't know how to contact these people.

Hope to see some help.

Thanks,
Mayank...
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HarminderKaur
from Noida, Uttar Pradesh
Dec 9, 2016
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Order not partly delivered

Address: New Delhi, Delhi, 110068
Website: paversengland.in

I had placed a order on 1st Dec 2016 of two pair of women shoes.

Order #[protected] Placed on 1 December 2016 12:01:23 IST

PAVERS ENGLAND WOMEN FORMAL SHOESSKU:[protected]
Colour
Black
Size
5 (38)
1 ₹3, 499.00
PAVERS ENGLAND WOMEN FORMAL SHOESSKU:[protected]
Colour
Burgundy
Size
5 (38)

Out of this one...
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D
deea
from Mumbai, Maharashtra
Nov 25, 2016
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Handbag

I have had a very similar experience at Pavers Mall Infinity Malad, Mumbai. Bought a bag for Rs.4000/- and at the time of buying had repeatedly checked with the staff manager, whether the material would get pinched as the warranty is only on stitching. He assured me that pinching happens only in inferior material and not Pavers branded stuff. In just a few months, I noticed the outer material pinching and peeling off. I took it to the showroom,...
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Sweetha krishnan
from Mumbai, Maharashtra
Nov 21, 2016
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Handbag and slippers

Address: 500011
Website: pavers.co.in

I had bought a green faux leather handbag at Chennai Express avenue mall. After a year the outer leather type layer started peeling. I didnt know what to do and moved to Hyderabad. Went to buy a slippers at Inorbit mall showroom. I explained the bag issue. They gave me customer care email and asked me send photographs. I did the same but the customer care replied cannot do anything. Then after a year the sandals (Just after 3rd use) war came...
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Noor Bindra
from Hyderabad, Telangana
Nov 16, 2016
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Recieved wrong item

Address: 530013
Website: www.pavers england.com

I have recieved the wrong item and i have been trying to contact them since past 1 month..i did not get any response.i have sent so many mails and calls go to voice mail system kindly look into the matter or else pay the money back.i have recieved someone else's package.it is very annoying tht no matter how many times you mail them ms KETKI PEDNEKAR is not giving back any update on what to do with the product...
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