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Pavers England Complaints & Reviews

www.paversengland.com
2.2
Updated: Jan 10, 2024
Complaints 138
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59
Unresolved
79
Good! Pavers England values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Pavers England step up their efforts to fully resolve all complaints 👍
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Pavers England reviews & complaints page 7

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M
Madymeister
from Mumbai, Maharashtra
May 1, 2016
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Black shoes for men

Address: Mumbai City, Maharashtra, 400005

I purchased a black man shoes metal toe from PE showroom at Colaba. Witching first six months of purchase the metal toe came out and the stitching was damaged. The article code is YGMAB3201-w
The Colaba branch shut down almost at that time and after lot of search and work I landed my shoes for repair at the Worli branch. Complaint no 1597.
The shoes have been lying the for three months now and no action has been taken. I have...
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Amisha20
from Kandla, Gujarat
Apr 24, 2016
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Sandals

Address: Gurgaon, Haryana, 122002

I bought a pavers England sandals from Mumbai/ Delhi airport (can't remember)
It's a white and blue color sandal. The blue colors bleeds when I wear them. The white portion of the sandle has also turned blue.
Never expected this from such a renowned company. Very disappointed!...
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S.Nidhi
from Rajkot, Gujarat
Apr 18, 2016
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Women sandal purchased at ahmedabad airport

Address: Ahmedabad, Gujarat, 370203

This is for information that I have purchased a hand bag and Sandals on 07.04.2016 from a Pavers England Showroom at Ahmedabad Airport. I wore the Sandals for the 1st time on 09.04.2016 and the skin of the sandal just under the sole started to wore off the same day itself!! It was not expected from such a renowned brand name from Pavers England. Though I have misplaced the bill but I have an entry on my credit card statement for the same.br...
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R
Richardstedman
Mar 28, 2016
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Merchandise Repair - no response

Address: Mumbai City, Maharashtra, 258887

On 26/02/16 I dropped off a pair of shoes at the International airport shop for a fault. The CFG No is 4630 and it was accepted by Shaik Moshin. I have not had any feedback yet from Pavers and have been unable to contact anyone to make an inquiry on the status of the repair/replacement. My telephone number is on the form. Please make contact and give me feedback. Thank you Richard...
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NIKITA BHALEKAR
from Mumbai, Maharashtra
Mar 10, 2016
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I'm complaining about my loafers

Address: Raigad, Maharashtra, 410206
Website: amazon

I got loafers as a gift from my brother and they are so dear to me but i used them once and nw they are weathering away and i want it to get repaired but i dont know hw i can get it plz do help me as want them repaired very soon...
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H
hetu123
from Ahmedabad, Gujarat
Mar 10, 2016
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I m complaints about color diffrets in my pavers chaaples

Address: Ahmedabad, Gujarat, 380061

I m hetal i have by my chapple from paverse store from alpha one mall ahmedabad and thi tow chapples have different color...
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Ankursonal
Feb 9, 2016
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Non delivery of goods after payment

Address: Mumbai City, Maharashtra

Good day,
I have made a purchase of a belt and shoes through air port outlet in mumbai and wanted the goods to be delivered to my home address in Delhi. The outlet ph. No. Is[protected] and a sales man whose no. And name Is [protected] Shankar. Bill no. Is 505615. Item description 1. PEMLU6202 2. PMBLT4202.
Kindly look into the matter as the sales man is rude and not cooperating. Purchase was made on 05.02.16. And still it's...
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AlamSreedhar
from Lucknow, Uttar Pradesh
Dec 18, 2015
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Defective belt, substand material

Address: Hyderabad, Andhra Pradesh, 500085
Website: paversengland

I have purchased a leather belt from Pavers England, Inorbit mall outlet, Hyderabad. Since there was a vertical crack behind at the buckle point, was shown and given for resolution at the store. Today the manager informs me that it can't be repaired as they can only address stiching or pasting problems. I wonder how a company like Pavers England get away with use of substandard leather material which is prone for cracks. Acts of this nature...
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maneesh05
from Mumbai, Maharashtra
Dec 4, 2015
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New shoe bought given for replacement never returned

Address: Mumbai City, Maharashtra

Dear all, I purchased a black shoe from Pavers in 2015 No : PEMSO4205. The shoe stiching got off within 3 months of buying so I had given for replacement / repair to Linking Road, Mumbai showroom as it was under warranty. However to my utter surprise the shop got closed and I am unable to figure out whom to connect. I have been wearing pavers for last 3 years and so is my wife however we really found the quality detoriated every time. To...
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Panna Khan
from Tinsukia, Assam
Nov 25, 2015
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Pavers/wrong size shoes given at kolkata airport pavers shop

Address: Kolkata, West Bengal

I have recently purchased a pavers sandal at NSCBI AIRPORT, and i was given one size bigger than what i wear...inspite of my repeated calls at your customer care, i have not been able to put my complaint..please tell me how to get a size smaller than what i have...and where should i return the sandal...
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ShubhoShekhar
from Mumbai, Maharashtra
Aug 1, 2015
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Shockingly inferior pair delivered by Amazon - Suspected counterfeit

Address: Mumbai City, Maharashtra

I had ordered for a pair of footwear for my wife from Amazon (Invoice No. KA-BLR[protected]. The pair delivered is shockingly inferior, both in terms of materials and workmanship. I had sent a copy of the invoice and the pictures of the pair delivered to [protected]@paversengland.com and [protected]@paverengland.com. There is however no response. She has been using the brand for quite a few years now and has been satisfied with the...
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showkatbhat97
from Rohtak, Haryana
Jul 16, 2015
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shoe bought at srinagar airport but not of good quality..

Dear I bought a shoe at ur store at srinagar international airport but after using it for 1 month I was surprised to see that the stuff of the shoe got roughness..I being a customer of pavers shoes it was really disappointing.I tried to contact but of no use..I find this website and so I m writing u.plz get back to me.waiting for ur response Regards Showkat ahmad bhat Drangabal pampore opp tehsil off pampore kashmir 192121 [protected]...
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Anusha81
from Bengaluru, Karnataka
Jun 27, 2015
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Shoe went for replacement, the store manager telling that its delivered and it has not been delivered

Address: New Delhi, Delhi

My mother purchased a shoe from pavers england showroom in mumbai, it had some problem, as something in one show was hurting, we went to the Delhi showroom at saket mall, and they took it to replace, they called back that it cannot be repaired and would be replaced, and a new replacement would be sent, now they are saying that its already delivered, even though we did not receive it, they store manager is not talking properly, and they dont...
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raulpriya5
from Chiplun, Maharashtra
Jun 12, 2015
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REGARDING HAND BAG PURCHASED AT AHMEDABAD AIRPORT

I HAD PURCHASED A HAND BAG FROM AHMEDABAD AIRPORT ON 2 NOV 2014 BUT AFTER USING TWICE ITS OPENING BUCKLE GOT DAMAGED/ NOT OPERATING AFTER SEVERAL VISIT TO VARIOUS CITIES AND OUTLETS OF PAVERS ENGLAND FINALLY KOLKATA AIRPORT OUTLET TOOK THE HANDBAG FOR REPAIRS. WITH RECEIPT NUMBER CGF:-759 BUT NOW ITS BEEN 20 DAYS OF SUBMISSION THEY DIDNT HAV CONTACTED ME YET. AND I HAD SENT THIS COMPLAINT ALREADY TO THEIR COMPLAINTS DEPARTMENT BUT THEY ARE...
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Suresh Rohra
from Mumbai, Maharashtra
Feb 3, 2015
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ref:leather sling bag brown colour

Address: Mumbai City, Maharashtra

Dear sir, I had purchased a brown colour leather sling bag from your store at linking road Khar-W Mumbai Store Code-085. After using the bag for 3 to 4 times the magnetic lock got spoiled. On 19/12/14 I gave the bag for repair/replacement at the above mentioned store receipt no:3073.It has been almost 2 months now. Inspite of several phone calls to the manager Mr.Imam and also personal visits at your outlet nothing has happened so far..On...
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RST0526
from Mumbai, Maharashtra
Dec 29, 2014
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Women Loafers bought falling apart around 2 months time.

Address: Mumbai City, Maharashtra

Dear Pavers England, I had purchased a pair of loafers from your Causeway branch on 24th October, 2014. 2 months down the line the sole has started to fall apart. It's not just the stitching of the shoe on the top part has started to open up too. You can literally see my thumb nail -_- It is awful how quickly the shoes are worn out real bad they are literally in a not wearable state. Looks like its just 8 days I'm over the replacement...
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pereira.rebecca
from Mumbai, Maharashtra
Nov 3, 2014
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Complaint regarding Leather Bag

Address: Mumbai City, Maharashtra

Dear Sir/Madam, This is regarding a Paver's Leather bag (89032LSBAG3201 COFFEE) which we purchased from Pavers England Showroom at Chatrapati Shivaji International Airport. The bag was purchased on 30th September 2014 with invoice no:4290 for Rs. 6499/-. On purchase we were assured, that if in case of any fault or defect in the bag, repair or a replacement would be provided at any Pavers England showroom. While on our holiday abroad,...
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Vikash K. Tibarewala
from Kolkata, West Bengal
Jul 6, 2014
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Double Vat Charging

Address: Kolkata, West Bengal

I had visited Pavers England Showroom in Fouram Mall today. They had a discount sale and astonishing i found that the products prices were Including all Taxes and still they were adding 14% VAT on the product. When i protested they said we have been charging like this only. Eg. Product is for Rs.4000 incl all Taxes and with discount its Rs.2000 but 14% VAT is still added. We customers are being fooled. Please look into the mater asap....
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