At back reward points redemption, a very inferior quality goods are sent. And they say they will not take back.it is their ultimate authority of whatever amount substance they can sent against rewards.photo shown on theor website didnot show the size and quality and against 25000 points goods worth rs 1000/- sent and few in broken form.
one mr prafful garg at payback customer care said he is the ultimate authority to decide the vendor and things to give against redeemed rewards.value of item can not be questioned. against 3000 points worth item rs 50 received.
