Payback — Points not credited from icici to payback account

Address: New Delhi, Delhi, 110059

ICICI bank replaced my card and asked me to shop two different merchant of their partner and i will got 1000 points, i done it but i did't got any points i asked they told it will come after two months today we have 4 months lots of mails but the points never come, they made fake promise and no one is working even after doing lots of mail complaints
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Dear Mr. Kumar,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a38r73) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Payback — RE Points

I reedmed payback points thorgh ebay but i didn't completed the order . the order is failed but points are not reverted to my payback card

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my PB card is nor recived yet, card # ending with 2210.pls do needfful

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