Paytm — Amount deducted from account but recharge fail and blocked my amount

Address: Hyderabad, Andhra Pradesh

Hi :

I have made a bill payment to my postpaid bill from paytm site on april 26th 2016.
Amount was deducted from by bank account but it was not credited into my mobile bill.Still it in paytm it is displaying in process.
I dropped 4 to 5 mails on this.They are not responding on it and not releasing my amount.

My order number is in paytm :is[protected].

Please help me on this.

Regards
Rafee sheik
Mail id : rafee.[protected]@gmail.Co.
Was this information helpful?
No (0)
Yes (0)
 
3 Comments

Comments

I had made billpay of reliance energy through paytm dt 8 march 2015, payment failed massage received but money are deducted from credit card . still refund money not received . i send several email and reminder for same, still action not taken .

Paytm.se.bijali ka bill 760 ru. Jama kiya tha 20 feb. 2016 ko khate se paise to cut gaye lekin bijali ka bill jama nahi huwa h muje mere paise khate me vapas chahiye ok [protected] muje kuchh nahi sunana h ok or apke custumar care no bhi relince bale galat batate h tool free par charge cut raha h kyo.

Today Morning I had tried to add money for an amount of Rs.1, 000 to my account but the amount has been to transferred to INB Paytm mobile solution Pvt, and the amount has not credited to my Paytm account.
kindly credit the amount to my account.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20041
    Pending
    0
    Resolved
    1742
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information