Paytm — Amount deducted from bank account but not in railway wallet balance is 0

Address: Kolkata, West Bengal, 700099

On 29th april i have recharge rs 500/- from uts(Railway) application. Balance has been deducted from my bank account but wallet is showing rs 0. Till now either the said amount is not refunded in bank nor its showing in my wallet.

Find the cyber receipt of the same transaction below:

Cyber receipt date:02/05/2016 1:01:50 pm


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Transaction details
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Account number : [protected]
Transaction date : 29/04/2016
Transaction amount : (Inr)504.29
Transaction type : dr
Transaction description : visa-pos/cris.Utsmobile_paytm sbipg

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My contact details:
Email: [protected]@gmail.com
Mobile no: [protected]