[Resolved]  Paytm — Bus didn't arrive boarding point

Address: 582101

Website: www.paytm.com

Hello Team,

This is very disappoint incident took place and still i didn't hear anything from Paytm. Hence i want to escalate this incident to Higher Authority and take the strict action.

I waited from my boarding point from 9 PM till 11.30 PM and didnt get any
response from escalation team from Menakshi Travel.

I talked to travel desk at 3.45 PM and he told that bus has been delayed
for 1 hour and he told to wait at Durga Vilas boarding point.

Again i started calling them from 9.30 PM and they just pushing here and
there and didn't get any response.

I am attaching the screenshot for your reference.

I request to refund my amount with penalty and take strict action Against
concern person and Paytm where they failed to provide proper support to consumers.

I request to take strict action against paytm where they cheating consumers by proving faurd travel details.

PNR 275602
TICKET ID : OIHW3F
ORDER ID : [protected]

FROM gadag TO pune at 2100 HRS, Sunday, May 01, 2016

TRAVELS NAME: Meenakshi Bus
BOARDING POINT: Gadag
REPORTING TIME: 2045
Seat(s) #:
U4,

Cashback will be credited in 1 hour. To cancel, go to Account-My Orders
on Paytm app/website. For queries, contact travels at [protected]
223039

Regards
Vinayak
[protected].