| Address: | 400072 | | Website: | Paytm |
I bought few things from toonz rcity mall mumbai and there was paytm offer of 1000 cashback coupons (2 code of 500 each) at store on purchase of more than 1000. I made payment via paytm and i was expecting to get 2 code for 500. However i didn't received from paytm. I contacted them on there chat app and informed them about offer and ask them to send me 2 code as per offer displayed however paytm told me to provide more detail related to transaction. First they asked me to provide screenshot offer which i send them on pic. Later they told me to provide transaction related details which i provided them on chat. After few days they told me provide details properly, at that time i sent the screenshot shot of bill paytm payment transaction screenshot and offer screenshot. I again provided the requested details manually related to item number, order number, date of purchase and contact details. After 2 days they again telling me to provide the offer screenshot and they are telling that the offer sometimes not applicable to all contact. But at the time of transactions there was no condition mentioned on offer displayed. It seems like paytm is not willing to pay the code as the offer they displayed on toonz rcity store. Again and again they are just requesting same details which i have already provided them and i believe that they are just trying to waste time so that the offer validity will get expired on 30 nov18.
Below is the details of transactions:
My order id:[protected]paytm4261
Date of payment[protected]:27pm
Contact - [protected]
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