[Resolved]  Paytm — debit from my account

Actually i were used paytm application for payment to oyo rooms for hotel booking on 29/06/2017. The amount of 1214 RS is debited from my bank account but not delivered to oyo rooms so that i am Raise the complaint for this transaction on paytm customers care but still i havent received any amount..i were tried so many times in paytm customers care no as well as i am send the screenshot of the transaction which is debited from account but still there are no any amount is refund by paytm...
What should i do..?? Please help me