Paytm — Deducted amount not returned

Address: Dehradun, Uttarakhand, 249202

I had recharge 3g data pack for 251/- through netbanking on my phone no. [protected] but shown recharge failed. It is also intimated that erroneously i repeat this process three time and all money have been deducted from my account. Bank statement is as under :-
Account number [protected] branch virbhadra
Address raj bahadur s/o sh aim bahadur
H. No.02/03 hari vihar colony bapugram
Rishikesh
Dehradun - 249202. Account type sbchq-dsp-pub ind-silver-inr
Account name sepoy suraj bahadur
Interest rate (% p. A.) 4.0
Drawing power 0.00 balance as on 15 apr 2016 1, 43, 513.27

Mod balance 0.00
Cif no. [protected]
Ifs code sbin0001827
Micr code [protected]
Nomination registered no
View another statement


Number of transactions 5
Date (Value date) narration ref/cheque no. Debit credit balance
16-apr-2016
(16-apr-2016) to transfer
Inb avenues india pvt. Ltd [protected]ig0bvdrwe9 transfer to 4 30.00 1, 43, 483.27
16-apr-2016
(16-apr-2016) to transfer
Inb avenues india pvt. Ltd [protected]ig0bvdsee4 transfer to 4 30.00 1, 43, 453.27
16-apr-2016
(16-apr-2016) to transfer
Inb avenues india pvt. Ltd [protected]ig0bvdsti7 transfer to 4 251.00 1, 43, 202.27
16-apr-2016
(16-apr-2016) to transfer
Inb avenues india pvt. Ltd [protected]ig0bvdtap0 transfer to 4 251.00 1, 42, 951.27
16-apr-2016
(16-apr-2016) to transfer
Inb avenues india pvt. Ltd [protected]ig0bvdvme0 transfer to 4 251.00 1, 42, 700.27
Sir,
It is also inform you that after filling complaint i have received your customer care officer call. Every time when filled complaint i have received same call and says intimate your debit card no. And expiry date if you want your debited money returned. Sir i don't know what is the procedure of return of money. I know that it is mandatory debit card no should not be shared to any one. Hence once again requested when i have alrady sent bank statement with complaint under which all detail like bank account no already mentioned why debit card no is required.
Please investigate the matter and do needful and return my debited amount in my paytm wallet or my account.
Was this information helpful?
No (0)
Yes (0)
 
3 Comments

Comments

It does not deserved rating...chor company

Paytm — Amount deducted from bank but added in paytm wallet as usual

I have addet 500 rs from my bank accout to wallet.still it is not added to the wallet.pathetic service from paytm...

I have tried to call customer care but it s totally IVR system..

Paytm company chor hai...mujhe mere paise wapis chahiye...

Bahot galiya dene ka mann kar raha hai
I try to recharged data pack my vodaphone number [protected] from paytm for rs.251. But recharge got failed. These three times it failed and for these three transactions money is deducted from my sbp account. Bank statemen as under :-

Taccount number [protected] branch virbhadra
Address raj bahadur s/o sh aim bahadur
H. No.02/03 hari vihar colony bapugram
Rishikesh
Dehradun - 249202. Account type sbchq-dsp-pub ind-silver-inr
Account name sepoy suraj bahadur
Interest rate (% p. A.) 4.0
Drawing power 0.00 balance as on 15 apr 2016 1, 43, 513.27

Mod balance 0.00
Cif no. [protected]
Ifs code sbin0001827
Micr code [protected]
Nomination registered no
View another statement


Number of transactions 5
Date (Value date) narration ref/cheque no. Debit credit balance
16-apr-2016
(16-apr-2016) to transfer
Inb avenues india pvt. Ltd[protected]ig0bvdrwe9 transfer to 4 30.00 1, 43, 483.27
16-apr-2016
(16-apr-2016) to transfer
Inb avenues india pvt. Ltd[protected]ig0bvdsee4 transfer to 4 30.00 1, 43, 453.27
16-apr-2016
(16-apr-2016) to transfer
Inb avenues india pvt. Ltd[protected]ig0bvdsti7 transfer to 4 251.00 1, 43, 202.27
16-apr-2016
(16-apr-2016) to transfer
Inb avenues india pvt. Ltd[protected]ig0bvdtap0 transfer to 4 251.00 1, 42, 951.27
16-apr-2016
(16-apr-2016) to transfer
Inb avenues india pvt. Ltd[protected]ig0bvdvme0 transfer to 4 251.00 1, 42, 700.27
After lapse of one week neither any reply nor my debited amount returned. Sir, you are requested to do needful and returned my amount. I feel astonished myself for using paytm site.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20041
    Pending
    0
    Resolved
    1742
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information