Paytm — Delivered me a memory card instead of camera

Address: Ahmedabad, Gujarat, 380009

I have ordered a one canon dslr camera order number [protected] which tracking id is z85160940 on date 22 april 2016 which delivery date was 01 april 2016

I got one parcel from dtdc curior service of memory card of 30 gms on date 26 april according this parcel i didnt get any notification from paytm. Which s collected by my office guard.

Now paytm saying me that we have delivered your product on 26 so we cant do anything further for you.

I am atteching the attechment of dtdc curior service which is the consignment id they have confirm that they have deliver 30 gms.

I am call them 10 to 15 time and repeat the same thing again and again have send mail too but not getting a genuine response from their side.

Hoping they address my concern and help me out as 35000 is a very big amount for me and its worth lot to me.
+1 photos
Was this information helpful?
No (0)
Yes (0)
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20041
    Pending
    0
    Resolved
    1742
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information