Paytm — Electricity bill payment refund issue

Address: New Delhi, Delhi, 110045

Website: paytm

I made a bill payment of rs. 410 n the money has been deducted from my account but the payment failed its been five days till now and they have not refunded it yet.i have registered a complaint on paytm regarding this issue and
even sent a mail to their respective mail but have not responded it yet and there is no proper complaint registration only a ticket is generated when we call on their customer care...such a dissapointment from such a big company huh...