Paytm Fastag — Paytm Fastag - replacement

My fastag is damage due some issues in May 2022 .I submitted the complaint in Paytm fastag company for my fast replacement. but the didn’t replace my fasting to till date .I paid 100RS replacement charge. But they are not replacing my fastag . unable to reach paytm in any channel(chat, email, call etc etc)
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