Paytm — Give wrong balance recharge

Address: Morena, Madhya Pradesh, 476001

Today I were recharged my idea number from offers in offers it shows that i[censored] recharge from 45 u will get 46 rupees for 28 days but when i were recharge it give no rupees only local idea minutes that was not in use by me please help me to refund that money why u were showing me wrong information this is your mistake please improve it and does not show that type of wrong information i[censored] will not refund my money I will close my paytm account please help me to resolve my problem
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On dated 20/04/2016 at 12.57 pm for account no[protected] order no [protected] of Rs 6800 but till today date 28/04/2016 payment not received to reliance energy so that reliance energy disconnect my electricity and also mail to paytm care but there is no any response
In below both recharges shows successful transaction but balance not received for same.after so many emails to paytm not a single reply or solution.even there is no single contact where i submit my complaint or talk to them

id1-[protected]
id2-[protected]

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