Paytm — Mobile recharge full talktime

Naman2795

from Srinagar, Jammu and Kashmir

Jun 16, 2016

Address: Rampur, Uttar Pradesh, 2449041

I have taken the full talktime option in tatadocomo of rs. 70 and i have received the talkitime of arnd rs 60 which is after deducting all the taxes, although i have choosed the option of full talktime. This is the 3rd time i am facing the same problem so i want to get back my talktime as early as possible, otherwise it is of no use for me, the same can be done from the market. I am your regular customer, and i have a big trust on you, hopefully you will sort out my problem.

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Comments

Sanjit2015

from Bengaluru, Karnataka

Jun 16, 2016

Contact your operator.. Or contact paytm Customer care.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Jun 17, 2016

Dear Naman2795,

We have received your complaint and we will ensure it is resolved soon.

Thanks and regards,
Customer Care,
Tata Docomo.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Jun 17, 2016

Dear Naman2795,

Kindly provide us with your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and regards,
Customer Care
Tata Docomo.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Jun 24, 2016

Dear Customer,

Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html Alternatively you can mail us your concern at [protected]@tatadocomo.com.

Thanks and regards
Customer Care
Tata Docomo