Paytm Mobile Solutions — amount debited from bank account. but purchase failed.

Paytm Mobile Solutions — amount debited from bank account. but purchase failed.

M Munam2020 from Basi, Punjab Dec 24, 2019

On 12 Oct 19 I had made purchases at Big Bazaar in Ambience Mall Gurgaon. While purchasing a big bazaar voucher of Rs 5000 amount got debited from Paytm app linked to mobile number [protected] but neither was voucher credited nor amount. Complaint done both with Paytm and bank. Bank reported Paytm denying transaction. +1 photos Was this information helpful? No (0) Yes (0)
Feb 10, 2020 Updated by Munam2020 I have not received any call from Paytm nor am I able to lodge a complaint with them or have any contact details of customer care. Request to raise the level of complaint as it has been 5 months without any progress on the complant. Your intervention is deeply soughted in todays age of digital fraud where the culprits are anonymous persons. It is quite likely these are being carried out with inside help from people working with these service providers like Paytm. I have submitted all proof to ICICI bank also but they refuse to act on it. Kindly escalate at your level.
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