[Resolved] Paytm Mobile Solutions — Amount debited to my bank a/c but not appearing in my Paytm Wallet

neeraj0803

from Mumbai, Maharashtra

Dec 29, 2016

Address: 400610

Website: Paytm

I had transferred a sum of Rs.4600/- to my Paytm Wallet, the amount was debited to my savings a/c by ICICI Bank Thane West through Paytm.com
The transaction id was [protected] dated 23.12.2016.
This amount is not reflecting in my paytm a/c wallet inspite of the fact that I did not do any transaction using my wallet.
I have made repeated complaints to Paytm customer care team but the issue is not resolved yet.
Neena Rajgopal

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Aug 6, 2021

Complaint marked as Resolved

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Comments

ICICI Bank Customer Care

from Mumbai, Maharashtra

Dec 30, 2016

Dear Customer(neeraj0803),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3tez7) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team