Paytm Mobile Solutions — amount debition is not complete

Hi team,

I have done a payment of rs.5000 on 1/8/2018 through icici netbanking to paytm mobile solutions (Beneficiary biller) for anna university

Ref id is [protected]
The amount is debited from my account but it is not credited to the beneficiary account.

I got a message from the beneficiary that the amount is not reached them.

Kindly reply at the earliest
Thank you
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Hi paytm team

i have lost 10k while adding money on my paytm
pls resolve my probelm
[protected]
anuj321's reply, Feb 22, 2017
Hello paytm team,

i was trying to add 10000 on my paytm wallet but amount has been deducted from my bank but not recive in wallet.
pls resolve my problem

thanks
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