Paytm Mobile Solutions — Amount deducted from bank but bill not paid

Address: Thane, Maharashtra, 401107
Website: WWW.PAYTM.COM

I tried to pay the bill for my gas connection (mahanagar gas mumbai ca number[protected] i successfully completed banks verification and bank confirmed the payment but paytm on then screen says payment failed where i received confirmation from bank that paytm has successfully credited with the amount.

The bill of amount of rs 607 where from bank i paid 581 + in wallet i had rs 26 i received the amount of 26 back on the spot but its more than 48hrs i have not received my payment of rs 581 back to wallet.

Where i mailed paytm a lot of times and even tried to call but there is no proper response and paytm till now didn't mailed me once regarding my issue.

Paytm do gave me a confirmation sms of rs 581 stating that your bank has confirmed the payment and your money should refunded if order is cancelled.

But till now i have not got any refund for the same.

I request the authority to take serious action against these type of issues as this is clear fraud .
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    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
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