| Address: Bangalore, Karnataka, 560028 |
| Website: PAY TM |
Account is already merged and my wallet is working. But i am asking about the cashback of rs. 14854=77 which is due from your side. At the time of merging the account i am having rs. 24754=77 in my upgraded wallet. Since the wallet is merged and unable to upgrade wallet from your side due to rbi guidelines you have transferred only rs. 9900. I already sent full details through mail so many times.
If you are honest provide your customer care number immediately where i can speak directly and convey what happened.
Registered mobile number : [protected]
Registered e mail id : [protected]@rediffmail.com
Since the problem is from[protected] and not solved immediately i made almost 2 queries a day and received many ticket nos., even myself don’t know on which ticket no. You have transferred rs. 9900 out of rs. 24754=77. Since the account was merged due to my problem and was not able to upgrade second time due to rbi guide lines i received only 9900=00 last month.
Herewith i wish to furnish the details of the cash back of rs.9900=00 received last month for your reference which can enable you to trace the issue easily and transfer my remaining amount of rs. 14854=77 immediately.
On. 17th november received mail sub : your query #09773760 with paytm care
(Ticket # 09773760 : ref[protected].
On. 18th november received mail and asked to submit security questions.
On. 19th november received mail confirmation of
Cash back received rs. 1000 with transaction id: [protected]
Cash back received rs. 2000 with transaction id: [protected]
Cash back received rs. 3000 with transaction id: [protected]
Cash back received rs. 900 with transaction id: [protected]
Since my wallet is not upgraded and due to limitation of amount of maximum rs.10000 per month i received rs. 9900=00 and this month i must receive the remaining amount.
If you trace the transaction id’s made on 19th november definitely you can solve the issue immediately.
I request you to take this issue as priority and transfer amount of rs. 14854=77 immediately.
Note : please find the attachments of the above given details.
Regards
Sharada prasad a
Mobile number : [protected]
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