Paytm Mobile Solutions — Didn't get tickets refund

Address: Pune, Maharashtra, 412101
Website: www.paytm. Com

Tickets was booked on 23rd dec. Didn't got tickets at theater. They contacted me that the refunds will be added to your wallet within 24 hours the send me money but failure was occurred by the merchandise.
And after that several times created tickets to contact them but no response or they didn't try to solve the problem.
They should tell when it will be processed.
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    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
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