Paytm Mobile Solutions — I didn't get my money back since 20 days

Address: Sirsa, Haryana, 125055

Website: www.paytm.com

I sent many mails to paytm customer care but my problem does not solved yet. I shopping titan 2480sm02 women analog watche cost of 2558 rupees at paytm with order number [protected] has been processed on 22 dec 2016. And i cancel my order at same day and they refunded my money back to my paytm account. But when i choose the option of transfer of money to my bank account then money deducted from paytm account but did not credited my bank account yet. I sent a lot of mails to paytm team but they just given me arn no. 75134836358816059681515. And said that contact to your bank. But bank authority said that this is not our problem. I contact both paytm and banks authority many many time but no one helping me.
Now i am tired from complaining this, please help me.
My mobile number is [protected].
And email is [protected]@gmail.com