Paytm Mobile Solutions — kyc updation down for over a month

Address:

Udham Singh Nagar, Uttarakhand

This is to inform that when we went to your authorized service agent (Balajai communication, rudrapur) for kyc updation, it was learnt by vendor that for the last one and half month server is down, hence kyc updation job is not carried out in entire rudrapur (Uk). As a result, we are facing great deal of inconvenience in using paytm for day to day transaction. Also, we have to receive 2000/- cash back in one of the transaction, which we can’t receive unless kyc is updated.

Kindly advise what should be done to update kyc. Pl. Help.

My contact no on which kyc is to be updated is [protected]