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Paytm Mobile Solutions — Matter of refund

Address: 110030

I tried transfer of 1500 from my paytm wallet to my bank account.Amount was debited from my wallet but not credited to my bank account.Status is showing pending.wallet order id-[protected] date-28th Dec 9:41 am.registered mobile no-[protected].I have tried mailing paytm team several times about the issue.
please look through the issue and provide me detail regarding it.
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    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
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