Paytm Mobile Solutions — Money deducted from bank but not successful order failed shows on paytm,

Address: Pune, Maharashtra
Website: paytm.com

Dear sir i am using paytm account. Which are [protected]. 2000 deducted from bank and balance not added to wallet and Also shows order are failed. I have mail paytm care many times they are not helped me. It's been more than 5 days, the amount had been deducted from my bank account and they had confirmed it via mail on the registered ID.
They told me that they have refunded the deducted amount to my bank account but i have not received any kind of refund yet.
If they can only refund my deducted money it will be more than enough. Pls help me. Hope you will solve my problem.
Order no: [protected]
Date : 25 dec 2016,
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Dec 29, 2016
Updated by Sandip.R.Wagh
Dear sir i am using paytm account. Which are [protected]. The paytm customer care are cheating with me. They also call to me from [protected] no. And say, i am from the paytm customer care for yr help but thry still fraud with me. He can ask my bank deatils, for returuned my money, i can replay i not share the my bank details. But he can say, then your money is not reatined to you. I can request to my money was already reduct from my account. 2000 at on 25 dec 2016. Also today customer care was adding 2000 the money from my account.
My money is i want to refund. 2000+ today reduction 2000.
Total 4000 rupees reduct from my account. Today added money. But not showing in my wallet balance is 0. I want my money refund on my account. Take serious action. If you not taking sreriously then i can get legal action by police complaint, also the call from paytm custmor care are recorded. I want clear my problem within 12 hours. Take serious action. Hurry up...
 
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