Paytm Mobile Solutions — Money deducted from bank but wallet top up not successful

Address: 731236

Website: paytm.com

Dear sir i am useing 2 paytm account. Which are [protected] and [protected].in [protected], 5000 and 2800 deducted from bank twice but wallet balance not added and on [protected] there are same incedent happen 2000 deducted from bank and wallet balance not added. I have mail paytm care many times they are not helped me. Pls help me. Hope you will solve my problem.