Paytm Mobile Solutions — Money not added in my paytm account

Address: Ludhiana, Punjab, 141002

Website: paytm

Hello sir
kindly reslove my problem account my mobile number is [protected] my bank statement had cut my balance in my account but paytm cant be added in my balance please check and transfer the balance my account .
it is a big problem for me i was added money in the date of 26/12/2016 on transaction is 600 and other again in the same day of 600 again but both of transaction not added in my paytm account
thank you