Paytm Mobile Solutions — Money not credited or refunded

Address: Ahmedabad, Gujarat, 382350

Respected sir

I done a transaction of 110 rs in paytm to add money in e-wallet for mobile recharge but unfortunately transaction was failed and money debited from my account and not credited in e-wallet and not refunded to bank account and its been 11 days.
here i given a details of transaction below

transaction order id :[protected]
date & time : - 18 dec 2016 8.54 PM