Paytm Mobile Solutions — Money not refunded to the bank account

On 24th Dec, I refunded an amount of Rs 6000 from my Paytm wallet to my bank account of Syndicate Bank. A message has been displayed that the money will be refunded within 7 days. However, Its been 10 days now, the money is not deposited to my bank account yet. I request PayTM company to refund my money to my bank account. The details of the bank account are as follows:-
Name of Bank-Syndicate Bank
Account holder Name-Jayamol MC
Account No-[protected]
IFSC No-SYNB0001202

The PayTM Cash Txn Id is [protected].
Bank Txn ID:[protected]