Paytm Mobile Solutions — Money sent by paytm but not received on another paytm number

Address: 122002

Website: Paytm.com

Hi,

I have sent money from paytm to another paytm number transaction was successful but i have not got refund and neither the amount got credited in sent paytm account. I have raised this concern to paytm multiple times but still it is not addressed. PFB the details:

Amount: Rs 139
Date: 4 Nov, 02:37 PM
Amount sent to mobile: [removed]
Email registered: smriti.[protected]@gmail.com
Amount sent from mobile: [removed]
Email registered with from mobile: [protected]@gmail.com

Thanks