Paytm Mobile Solutions — Money transferred from a/c to wallet but not received it

Address: New Delhi, Delhi

Website: Www.paytm. Com

I transfered money rs 2500 from my bank account (axis bank) to my paytm wallet no. [protected]. Very soon the msg from our bank came that the amount has Ben debited. But my wallet didn't receive that amount after waiting or 24hrs we contacted our bank. it said that your money has been debited but we just can't help you to refund it back in your account as we have no information. As per the FAQ shown by the paytm app we waited for the next 48hrs. Soon we were helpless we contacted to paytm costumer care no. Again the same thing. I wrote a complaint earlier too. One person from paytm contacted us he assured us that our money we'll be refunded in next 48hrs. But nothing happened. I'm totally confused and now irritated too by this kind of inconvenience. Please I request you again refund my money back.