Paytm Mobile Solutions — Not received my money ...

Address: Pune, Maharashtra, 411043

Website: Paytm.com

Hello my order no.[protected] show that the transaction is failed but still amount of Rs. 3200/- has been debited from my account and i have done this transaction on 14th Dec 2016 .
I was trying to transfer money from my debit card through paytm but the transaction failed the money didn't even credited to my account nor to the accou t to whom i transferred and also the not to my paytm wallet please resolve my problem i have been facing this problem from past 16 days soo please help ...