Paytm Mobile Solutions — order no. [protected]

Address:

Ghaziabad, Uttar Pradesh, 201010

Dear Sir/Ma'am,

As per the captioned subject i have placed a order for oppo f7 mibile dt 11.08.2018 and delivered on dt. 13.08.2018 with exchange of my old device gionee s6 mobile. As as per terms and condition my exchange devide has to be pick up within 48-72 hrs after delivery of product.
But after 7 days still my exchange device has not been picked up. And times i have contacted their customer care executive but not getting any solution.
Their customer care executive are not responding me even they are not taking my return request for my order. And not providing cash back of rs4700/- for exchange item.

You are requested tonplease take some action against them.

Regards,
Nishant Gupta
[protected]
[protected]