Paytm Mobile Solutions — Paytm: Item not delivered worth about Rs 5000

Website: www.paytm.com

Paytm is taking everyone's money and not providing the services, products to them.
Same fraud happened with me as well.
Provide me the solution for the issue ref id #15665555
Product hasn't been delivered on promised date i.e 28/Dec/2016
Product order No is [protected]
12:33 pm, Dec 20 2016
I want to purchase other things from paytm, if you do like this. It is not a good practice.
If you will continue doping the customers I am going to submit an FIR against the company.