| Address: 110053 | | Website: Www.paytm.com |
Respected ma'am
I tried to pay my bses yamuna electricity bill of inr 300 on 23-dec-2016 by paytm money deducted from my bank account but electricity bill didn't get paid it was mentioning within 48 hours we will refund you (Enclosing that screenshot) but now its 31-12-16 i didn't get my money back. I called them many times i mailed them more than 30 times they are replying you already get the refund i showed them many times screenshot of my bank statement still they are not replying properly. They are providing me a rnr no. 74766516358651175949728 but my bank don't have any information regarding this.
They don't have any customer care executive number. I even tweet to their director mr. Vijayshekher still i didn't get any assistance i even mailed to their head office. But my issue is not resolved yet. Same case happened with my friends also. My order id is [protected].
I am also enclosing my bank details.
Please help me to get my money back.
Please find attachment
Thank you
Sakshi aggarwal
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