Paytm Mobile Solutions — Refund the money

Address: West Godavari, Andhra Pradesh, 534202

I have purchased the movie tickets in the paytm app in the geetha mutiplex at 24 decmber 2016 at 5:00 pm i hav booked th tickets.For the first time the transaction has failed and deducted the money from my bank accountbut the transaction has failed and money has deducted and donot refunded the money till now so I havequery about myrefund. Please provide the details about the transaction and my order id is[protected]