Paytm Mobile Solutions — Refund to bank account

Address: 631203

On 20th Dec-16, I refunded an amount of Rs 5000 from my Paytm wallet to my bank account of Syndicate Bank. A message has been displayed that the money will be refunded within 7 days. However, Its been 13 days now, the money is not deposited to my bank account yet. I request PayTM company to refund my money to my bank account. (More then 5 times.) The details of the bank account (Alternative also) are as follows:-
Name of Bank-Syndicate Bank
Account holder Name- JAMBU V
Account No : [protected]
IFSC No : SYNB0006001

Name of Bank : State Bank
Account holder Name : VENKATESH J
Account No : [protected]
IFSC No : SBIN0000937

CC Txn no. is [protected]
Order no. is [protected]