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Paytm Mobile Solutions — Regarding movie ticket booking

Address: 143001
Website: paytm.com/care

Sir
I booked movie ticket on 24/12/2016 Dear Jindagi show time at 0235 PM, but no SMS received for my movie booking and when i went there even not showing booking at theatre IONEX trilium booking computer. lodge complaint many time but no response from Paytm .kindly help me to refund the amount.
i received paytm order no [protected] in cash back msg for applied promocode
regds
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    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
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