Paytm Mobile Solutions — Regarding not refunding money

Address: Kurukshetra, Haryana, 136118

Sir on 22nd december i had transfered 5000₹ from my account to paytm wallet vide order number [protected] and cc transaction number [protected] but money not reflect in my wallet paytm show money received not order status show failed apart this no contact number of any representative given for complaints.

Kindly solve my problem as early as possible