| Address: Bangalore, Karnataka, 560037 | | Website: paytm app. |
Hi Team,
order ID [protected] we had tickets booked for 27th dec blr to dubai, due to sudden demise of my grandfather i had to cancel the tickets though the tickets were non refundable, but the airline has the policy to refund under some circumstances but the tickets should have been cancelled for the same. i requested for the same from the app & i received the notification that paytm has received the cancellation request, but my tickets were not cancelled, due to which i cant file for the claim at the airline. i have called 100 times every time i get to hear that your team will revert in 24 hours but i dnt get any response please look into the same asap & provide the solution. because this is not my 1st experience with Paytm & this is leading me towards consumer court which i already with & i am sending a written complaint at your corp address, i will be taking this issue legally now if you do not respond to my complaint. Was this information helpful? | 
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