Paytm Mobile Solutions — Transfer of amount from my wallet to bank account

Address: 110059

Website: paytm app

I am new in using paytm app. I wanted to know that can i transfer my money from bank account to paytm wallet and wallet to bank account.So my friend had Rs 200 of me and he transfer the same amount to my paytm wallet. Now i wanted to transfer the same amount to bank account.But after the processing an error shown and Rs 200 deducted from the paytm wallet but it didn't credited into my bank account.
I was new in using paytm but this kind of problem created a hesitation in me using it frequently.I wanted to know that, Is that amount was transferable to bank account. if Yes, please return that money to my bank account and if not, return that money to paytm wallet so that i can use it for the other purposes.Resolve the problem as soon as possible.