Paytm Mobile Solutions — unable to track the payment

Address: House no.674, Village Mauli Jagran, Chandigarh, Chandigarh, Chandigarh, 160102

I have made a payment to paytem mobile solution vide transaction no.[protected] dated 22.04.2019 for rs.1999/- being purchase a camera but now i am unable to track my order. Please provide the contact details of the payee and status of order. The order was placed on amazonisshop7.co.in. I have try a lot to lodge the complaint at customer care number but no one responded.