Paytm — Money deducted from bank but not added to wallet

Sir 15 days before i want to add rs.2400 into my paytm walllet. but money was not added also deducted from bank. I have wanted to contact paytm customer care, sended almost 50 mails but there is no reply from that end. Also all paytm customer care nos. are fake, there is no executive. so please anyone solve my issue so that i can get my money back.