Paytm — not deliver my product after ten 10 days

I was purchase a trimmer from paytm mall on 9th august but this product have not been delivered now. But you are show me expected delivery 10th august. And also showing expected deliver date 13th august 2018 but you was not delivered my product.
I am very irritate from your work.
This is not good work from your sight
And my ordered number this
[protected]. And my mobile number is [protected].
Your service is very slow.