Paytm — Panasonic eluga z cell phone

Address: Patna, Bihar

Website: paytm

Dear sir,
I have purchased a cell phone brand panasonic eluga z on 3rd april2016, from yourself. Since i received my order i was feeling fast dragging battery problem. But on 18april my cell phone stopped battery charging. Same day i informed you by mail and spoke to your care. As per your direction i consult panasonic service care, they charged the battery and assure wellness. But next day same problem was there. They order a new battery for my cell, but i tried same another battery for it. But the problem is still there. I am sure its not due to battery problem, coz i tried another original battery for this. I already informed you by mail on 18april ticket no.0115998 and on 21april ticket no. 01226174 but did not receive any revert. I request you to change my cell asap. Or refund my money. Because i am fully dissatisfied from this faulty product sent by you.