Paytm Payments Bank — Account freeze

Paytm payment bank has freezed my account due to this i am not able to use my money from paytm payment bank.

They asked mandatory information which i gave to them then also they did not unfreeze my account.

Sir i need my money in urgency.they didn't unblock my account.

My paytm account number is :- [protected]
Paytm payment bank account number:[protected]

When i call paytm payment bank they always tell only to wait.
I have all call recording of paytm customer care.
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