Paytm — Refund of bus cancellation amount

Address: Pune, Maharashtra, 412101

Website: paytm.com

This is regarding the refund of bus cancellation by operator @paytm
My travel date was 12th June, i got call from bus operator on 11th Morning saying bus is cancelled for your journey, get in touch with PayTM for money refund.
Immediately i called paytm, Paytm representative told me that, money refund will be initiated in 24 hrs and she sent me email for same.

Even after following up with them over phone call/emails i do not received proper response.

I spent around 25-30 RS to get the amount of 862 refund.

Kindly take this as concern and help customers like me.

Regards
Chaitanya